We’re excited to announce a new strategic investment and partnership by Movera into Collaborative Conveyancing, aimed at transforming how conveyancers handle enquiries. It will also form the basis of a strong partnership between Movera, Collaborative Conveyancing and LMS.
The investment and partnership will help Collaborative Conveyancing to grow its newly launched Enquiry Manager tool. This is an innovative platform that leverages Artificial Intelligence (AI) and Natural Language Processing (NLP) to digitise and streamline the traditionally slow process of managing pre-contract enquiries, which will reduce the time taken to complete a property purchase.
The current enquiries process can take many weeks longer than it should. Collaborative Conveyancing’s unique tool will extract information from emails and attachments, automatically putting them into Enquiry Manager so all the information is held in one place. This will streamline how conveyancing firms manage and respond to enquiries, reducing transaction times, increasing efficiencies and delivering better outcomes for consumers. It will also help to free up time for property lawyers, enabling them to spend more time on advice and ultimately, to advise more people more quickly.
Our investment in Collaborative Conveyancing and Enquiry Manager is one further step to improve and shorten the home buying and selling process, reducing residential property transaction times, which are currently at a record high.
Until now, conveyancers have been reliant on exchanging information with clients, the other side’s conveyancers and third parties via email— a time-consuming, manual process that can lead to delays and errors. Enquiry Manager introduces a more efficient way to extract, identify, track, and manage the large volume of pre-contract enquiries that conveyancing firms receive.
By using AI technology Enquiry Manager automates and simplifies the management of enquiries, ensuring quicker response times, fewer errors, and a better overall experience for clients. This will shave days, and potentially weeks, off average transaction times while simultaneously reducing errors.
Nick Hale, our CEO, commented: “Movera is dedicated to improving and speeding up the home buying and selling process through digital innovation. Our investment in, and partnership with, Collaborative Conveyancing is yet another step we are taking to help achieve this.
“We believe that digital innovation and automation are key to enhancing customer experiences and streamlining processes. The use of Enquiry Manager will enable our property lawyers to spend more time focused on what they do best: providing the technical support and guidance for clients, creating experiences that are digital when they can be, and personal when they need to be.”
Chris Harris, co-founder of Collaborative Conveyancing, says: “Enquiries have been on the lips of conveyancers for a number of years now. I am delighted that we have joined forces with LMS and Movera at this crucial time to offer an automated and measurable solution to the way enquiries are raised and responded to.
“We invite conveyancers to show us how they deal with enquiries at present to collaboratively work with them to improve current processes and systems to benefit the property market as a whole.”
Enquiry Manager will be rolled out across our conveyancing brands including ONP and Cavendish Legal Group, to enable our conveyancers to streamline the way they handle enquiries and, in turn, deliver faster, more accurate results to clients.
The partnership has also introduced a framework for measuring the impact of the Enquiry Manager tool on reducing transaction times. By tracking the time spent on enquiry management, the triad—Movera, LMS, and Collaborative Conveyancing—aims to demonstrate a reduction in the overall days spent managing pre-contract enquiries, with the potential to shave weeks off the process.
This initiative again demonstrates our dedication to embracing technological solutions that make a meaningful difference to their operations and to the wider property market.
